Terms of Service

Plain-language summary: 4ShootOps is operated by YourDigitalExpert Inc., a Canadian corporation. You keep ownership of everything you upload; we host, back up, share, and help you deliver it. You subscribe to plans (e.g., SOLO, PRO), pay recurring fees (with automatic renewal unless cancelled), and get features like backup, project management, sharing, and RevShare/referral rewards. We don't guarantee perfection—use the service responsibly, secure your credentials, and export your data if you leave.

1. Definitions

When used in these Terms, the following capitalized terms have the meanings set forth below:

• Account means the user account you create to access the Service.
• API means any programmatic interface provided by 4ShootOps for automation or integration.
• Content means all media, files, metadata, contracts, configurations, and other materials you upload, submit, create, or store via the Service.
• Service or Platform means the SaaS product branded as 4ShootOps.
• User, You, or Your means the person or entity using or registering for the Service.
• We, Us, or Our means YourDigitalExpert Inc., operating the 4ShootOps platform.

2. Acceptance of Terms

By creating an Account, accessing, or using the Service, you agree to be bound by these Terms of Service, including any future modifications. If you do not agree, do not use the Service.

3. Eligibility and Account Registration

• You must be at least 18 years old (or the age of majority in your jurisdiction) to register.
• You agree to provide accurate, complete, and current information during registration and to update it as necessary.
• You are responsible for maintaining the confidentiality of your credentials (including API keys) and for any activity under your Account.

Notify us immediately if you suspect compromise.

4. Services Provided

4ShootOps is operated by YourDigitalExpert Inc. (Corporation Number: 16916023), a Canadian corporation. The Service includes, without limitation:

• Client/project/event management and scheduling
• Uploading of RAW and processed media with resumable/multipart uploads
• Contract and deliverables workflows
• Role-based team access and assignments
• Content sharing links, download tracking, and analytics
• Backup, cold storage (archiving), retention control, and restoration
• Notification system (email/SMS/webhook)
• Referral and RevShare programs
• API access for integrations and automation
• Subscription tiers with usage quotas, overage billing, and plan management

We may modify, add, or remove features; material reductions will be communicated in advance.

5. Subscriptions, Billing, and Overages

5.1 Plans and Fees

Subscription plans, features, quotas, and pricing (including overage rates) are published on the pricing page and in your account and form part of these Terms.

5.2 Auto-Renewal

Subscriptions automatically renew unless cancelled prior to the next Billing Cycle. You authorize recurring charges for the selected plan plus applicable taxes and overages.

5.3 Cancellation and Downgrade

You may cancel or downgrade via the dashboard. Cancellation becomes effective at the end of the current Billing Cycle unless otherwise specified. Downgrades may reduce included quotas.

5.4 Failed Payments

If a payment fails, we may retry according to our retry policy. During any grace period, access may be limited. Continued failure may lead to suspension, then termination, and eventual data deletion.

6. User Content and Rights

6.1 Your Content

You retain all rights to Content you upload. By uploading Content, you grant us a limited, non-exclusive license to store, process, display, and distribute your Content solely as necessary to provide the Service to you.

6.2 Prohibited Content

You agree not to upload, share, or store Content that:

• Violates any applicable law or regulation
• Infringes intellectual property rights
• Contains malware or harmful code
• Is defamatory, harassing, or abusive

7. Privacy and Data Protection

Your use of the Service is subject to our Privacy Policy and Data Processing Addendum (where applicable). We process Personal Data in accordance with applicable data protection laws.

8. Termination and Data Retention

8.1 Termination by You

You may terminate your account at any time via the dashboard.

8.2 Termination by Us

We may suspend or terminate your account for violation of these Terms, non-payment, or if required by law, with notice where practicable.

8.3 Effect of Termination

Upon termination, your right to access the Service ceases. We will retain your data for 30 days to allow for export, after which it will be permanently deleted unless retention is required by law.

9. Disclaimers and Limitations of Liability

9.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Governing Law and Disputes

These Terms are governed by the laws of Manitoba, Canada. Any disputes shall be resolved in the courts of Winnipeg, Manitoba, Canada.

11. Changes to Terms

We may update these Terms. Material changes will be notified at least 14 days in advance. Continued use after changes constitutes acceptance.

12. Contact Information